NextGenApp Privacy Policy

Last updated: June 25, 2026

NextGenApp is provided by Neotecra. This policy explains what information the app collects, how it is used, and how users can request account deletion.

Information We Collect

The app may collect or process the following information when you use it:

• Login and account information, including mobile number, user name, user ID, role ID, tenant ID, and subscription or sales-related identifiers.
• Authentication information, including access tokens, refresh tokens, and session expiry information.
• A generated device identifier used for login/session validation and account security.
• Business data synced with the server, including dashboard data, stock details, quotation records, purchase records, customer ledger data, supplier ledger data, goldsmith ledger data, account balances, settings, and related transaction information.
• Camera and barcode information when you scan barcodes or capture item images.
• Images selected or captured by the user when using image upload features.
• Technical information needed to connect to the service, such as network connectivity status and server responses.

How We Use Information

We use the information to authenticate users, provide business management features, sync business records, process barcode and image uploads, manage settings, support account security, and provide customer support.

Permissions

The app uses the camera for barcode scanning and photo capture. The app may request image/media access only when the user selects or uploads images. Internet and network state permissions are used to connect to the NextGenApp service and to local network upload services configured by the user.

Data Sharing

Data is sent to Neotecra/NextGenApp servers and configured business services to provide app functionality. We do not sell user personal information.

Security

Production server communication uses HTTPS. Some optional local network workflows may communicate with a user-configured local system on the same network. Users should only use local upload features on trusted private networks.

Data Retention and Account Deletion

Users can request account deletion in the app from Settings or by visiting https://adminnextgen.socialfeed.cloud/account-deletion. When an account is deleted, the user's login account is removed or disabled and the user is signed out. Business records may be retained where required for business continuity, accounting, audit, legal, security, or contractual obligations.

Contact

For privacy questions or account deletion support, contact Neotecra through the support channel provided with your NextGenApp subscription.